Security & Reliability
Your packages are logged, scanned and tracked from the moment they reach our Florida warehouse until they reach your hands.
Shipping Smarter. Serving Better.
Your trusted shipping partner for bringing your packages from the USA to Jamaica. From everyday online purchases to business shipments, Proactive Express makes shipping simple, convenient and hassle-free.
Why Proactive Express
Why Choose Proactive Express?
We make shipping simple, convenient, and stress-free. We offer reliable USA-to-Jamaica shipping, customs clearance assistance, pickup and delivery options, and solutions for both personal and business shipments.
Our customer service team is just a WhatsApp message away, making it easy to get answers, ask questions, and receive support when you need it. We’re committed to keeping you informed and providing a smooth shipping experience from start to finish.
Secure Transactions
Pay online through your account with confidence. Every invoice, receipt and payment is recorded and available to you anytime.
Save On U.S. Sales Tax
Our Florida warehouse sits in a low-tax delivery zone, so you keep more of your money at checkout on eligible purchases.
Fast Air Freight
Regular flights from Florida to Kingston keep transit times short, so your order spends less time in the air and more time with you.
Track Every Step
Log in any time to see exactly where your package is — received, in transit, cleared customs, or ready for pickup.
Transparent Pricing
Published rates by the pound in Jamaican dollars. Work out your cost before you buy with our calculator.
Four simple steps
How It Works
Ready, set, ship!
1
Sign Up Free
Create your Proactive Express account at no cost and get your personal USA shipping address.
2
Shop & Ship to Us
Shop your favourite online stores and have your packages delivered to our USA warehouse.
3
Pre-Alert
Once your order ships, submit your tracking number and invoice through our pre-alert system so we can prepare for your package.
4
Collect
Once your package arrives in Jamaica and is ready, collect it at our Mandeville location or arrange delivery to your area.
Get your free U.S. shipping address
Shop online. We’ll get it to Jamaica.
Register with Proactive Express and receive your dedicated U.S. shipping address and personal mailbox number — completely free.
Use your Proactive Express address when ordering from U.S. websites and have your purchases delivered to our Florida warehouse. Once your package arrives, we handle the next step of getting it to Jamaica.
More stores. More choices. Easier shipping.
Your account comes with a dedicated PRO mailbox number. Include this number with your U.S. shipping address on every purchase so we can identify and process your package.
Register For My Address
Pre-alert
Help us prepare for your package
Once your order has been shipped by the retailer, submit your tracking number and invoice through your Proactive Express account.
Pre-alerting allows us to identify your package, verify the shipment details, and prepare the necessary documentation before it arrives. This helps make the processing and clearance process smoother and more efficient.
A quick pre-alert today can help prevent unnecessary delays tomorrow.
Submit A Pre-Alert
Shop your favourite U.S. stores
More choices, one convenient address
Shop online from your favourite U.S. retailers and have your purchases delivered to your Proactive Express U.S. address. We’ll take care of getting your packages to Jamaica.
Amazon
SHEIN
Walmart
eBay
Temu
Target
AliExpress
…and more
Straight talk on price
Know your shipping rate before you hit “place order”
Our weight-based rates are published in Jamaican dollars, making it easier to plan your spending and shop with confidence.
J$850
First pound
Then J$450 for each additional pound up to 20 lb.
J$400
Handling fee
One flat fee per package. That’s the whole story.
US$100
Duty threshold
A declared value of US$100 or less falls below the customs duty threshold. Above it, duties and processing fees may apply, based on the shipment’s value, contents and classification.
Our customers
What Jamaica is saying
★★★★★“I ordered from Amazon on the Friday and had my box in hand the following week. The updates kept coming the whole time.”
★★★★★“What I like is I can work out the cost before I even check out. No guessing, no shock at the counter.”
★★★★★“Proper communication. They actually tell you when the package land and when it ready.”
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Come visit us
Our Mandeville Office
Visit our Mandeville location for convenient package collection and in-person assistance.
Branch Address
Signature 424 Complex, Shop #6
21 Main Street
Mandeville, Manchester
Start a Shipping Business
Interested in entering the shipping and logistics industry? Proactive Express helps aspiring entrepreneurs and existing couriers establish, strengthen, and grow a shipping operation, with guidance, systems, warehouse support, and co-loading.
Complete Starter Package
New to shipping
$200 USD
One-time setup fee
Website, dashboard, warehouse mailbox, customs help, co-loading, and training to launch from scratch.
Existing Courier Package
Already operating
$100 USD
One-time setup fee
Warehouse mailbox, customs help, co-loading, and support to strengthen the courier business you already run.
Ready, Set, Ship!
Register free to get your U.S. shipping address and your PRO mailbox number, and start shopping today.
Sign Up For Free